Internet Sales

O'Neil Buick Gmc - Warminster, PA

Full-time - Entry Level

Warminster, PA

Motor Vehicle and Parts Dealers

About the position

The Internet Sales position at O'Neil Buick GMC is a full-time role focused on connecting customers with their future vehicles. This position serves as a vital link between buyers and the dealership, providing assistance with inquiries about vehicles and the purchasing process. The role emphasizes customer service and aims to create lasting relationships with clients, ensuring they receive the best possible experience throughout their dealership journey.

Responsibilities

• Answer customer calls and establish follow-ups with sales appointments.
• Respond quickly to internet, phone, and live chat inquiries using email, phone, and live chat scripts and templates.
• Provide customers with initial product information and direct them to the appropriate dealership resources.
• Present initial financing options based on customer needs.
• Follow up with leads that are not ready to make an appointment or no-show.
• Participate in team and process development sessions, maintaining positive relationships with teammates, sales teams, and dealership management.
• Utilize CRM tracking system daily.

Requirements

• At least one previous role based in strong customer service experience.
• Team player attitude.
• Prompt and courteous demeanor.
• Enthusiastic personality.
• Strong computer skills.
• Willingness to submit to a pre-employment background check and drug screen.

Benefits

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Paid training