Highgate Hotels - Philadelphia, PA

posted 3 days ago

Full-time - Intern
Philadelphia, PA
Administrative and Support Services

About the position

The Food & Beverage Intern will gain hands-on experience in various aspects of the food and beverage operations at The Bellevue Hotel. This role involves supporting both front-of-house and back-of-house operations, providing clerical and administrative assistance, and ensuring a high level of service to guests. The internship is designed for Summer 2025 and offers an opportunity to learn about the hospitality industry in a dynamic environment.

Responsibilities

  • Provide floor coverage in the Street Bar and support the back of house culinary, stewarding and personal dining team as needed.
  • Attend BEO (Banquet Event Order) meetings to assist in planning and execution of banquet operations.
  • Provide clerical support such as editing, printing and distributing menus and other materials, data entry and compiling reports from our POS system.
  • Act as a host, utilizing our guest reservation system and warmly engaging with our guests to enhance the arrival, dining and departure experience.
  • Answer telephone and email messages. Respond accordingly.
  • Manage all incoming catering inquiries and distribute.
  • Maintain and stay abreast of the latest computer programs/innovations (as applicable).
  • Assist with catering event resumes and distribution.
  • Manage BEO distribution and event guarantees.
  • Filing of all pertinent correspondence in a timely manner.
  • Handle correspondence pertaining to department.
  • Maintain adequate inventory of office supplies.
  • Responsible for the smooth operation of the office.
  • Type and distribute meeting minutes.
  • Maintain trace file as needed.
  • Prepare Banquet Event Orders (BEOS) and Group Resumes as needed.
  • Greet guests/clients/employees when necessary.
  • Attend meetings/training as required by management.

Requirements

  • High School diploma or equivalent required.
  • At least 1 year of progressive experience in a hotel or related field preferred.
  • College course work in related field helpful.
  • Computer knowledge/skills required.
  • Flexible and long hours sometimes required.

Nice-to-haves

  • Experience in a hotel or related field preferred.

Benefits

  • Compensation of $20.00 per hour
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