Inventory Control Floor Lead

$56,472 - $62,712/Yr

Lululemon - Ontario, CA

Full-time - Entry Level

Ontario, CA

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Inventory Control Floor Lead at lululemon plays a crucial role in supporting the Global Distribution teams by ensuring accurate inventory management and operational efficiency within the distribution center. This position involves leading and training Inventory Control Associates, problem-solving inventory discrepancies, and fostering a culture of safety and inclusivity. The lead will also be responsible for daily workforce planning and performance tracking, contributing to the overall success of lululemon's supply chain operations.

Responsibilities

• Support Inventory Control Associates in investigating and resolving inventory inaccuracies in the Warehouse Management System (WMS).
• Assist with real-time audits of on-hand inventory as part of the SO program.
• Communicate results and findings across distribution center departments.
• Provide coaching, feedback, training, and support to Inventory Control Associates.
• Deliver functional training to new Associates and level-set training to existing employees as needed.
• Assess the skill level of learners and communicate necessary information to improve job performance.
• Support Supervisors with daily workforce planning and communicate updates and risks clearly.
• Deliver individualized feedback to Associates to improve daily role performance.
• Direct the opening and closing tasks of the department.
• Track performance of individual employees and ensure correct system usage.
• Resolve daily issues related to Outlook, Excel, IBM, WMS, and Oracle.
• Teach department-specific systems to new learners and demonstrate technical literacy.
• Prioritize workflow and staffing needs in collaboration with Supervisors.
• Track material and support resourcing needs weekly.
• Identify bottlenecks and pain points in operational flow.
• Problem-solve interdepartmental operations issues as they arise.
• Support and adhere to a culture of safety within the DC and educate on safety topics.
• Track and restock department supplies.

Requirements

• 1-2 years of experience leading others directly or indirectly.
• 1 year of experience providing facilitation and training.
• Strong understanding of key warehouse functions and standard processes.
• Proficient in Microsoft Office Suite.
• Effective communication skills with team members and business partners, both written and verbal.
• Ability to adapt to third-party technologies (RF scanners, voice picking, and new systems).
• Excellent counting skills and attention to detail.
• Ability to meet attendance requirements.
• Ability to lift up to 50lbs frequently.
• Ability to maintain a safe work environment.
• Flexible and adaptable schedule, including nights, holidays, weekends, and occasional overtime.
• Sufficient proficiency in English to follow safety policies and instructions; bilingual applicants encouraged.

Nice-to-haves

• Entrepreneurial spirit and continuous innovation to achieve results.
• Ability to communicate with honesty and kindness.
• Leadership courage to embrace the possibility of greatness over fear of failure.
• Fostering connections and building trusting relationships.
• Integrating fun and joy into the work environment.

Benefits

• Extended health and dental benefits, and mental health plans.
• Paid time off.
• Savings and retirement plan matching.
• Fitness & yoga classes.
• Parenthood top-up.
• Extensive catalog of development course offerings.
• Generous employee discount.
• People networks, mentorship programs, and leadership series.