Inventory Management Systems Analyst II

$77,112 - $126,684/Yr

Altice USA - Bethpage, NY

Full-time

Bethpage, NY

Telecommunications

About the position

The Inventory Management Systems Analyst II at Altice USA is a pivotal role that focuses on the administration, maintenance, and end-user support of the company's Oracle EBS, OBIEE, and various internal applications utilized for Inventory Management, Logistics, and Field Operations. This position requires a collaborative approach, working closely with business units to gather requirements for system enhancements, preparing design documentation, and coordinating with IT developers to build, test, and deploy software solutions. The analyst will be integral to ongoing project efforts and will significantly contribute to the success of major company initiatives related to inventory management systems. In this role, the analyst will support various Oracle EBS modules, including Inventory, Warehouse Management, Order Management, and Mobile Supply Chain. Responsibilities include troubleshooting system issues, guiding end-users through resolutions, and developing automated methods to enhance support response times. The analyst will also participate in projects throughout the software development lifecycle, working closely with both business and IT teams. Additionally, the role involves developing reports and data extracts using SQL scripts and creating reports in Oracle Business Intelligence Enterprise Edition (OBIEE). The analyst will manage Help Desk tickets through the Service Management application and provide guidance to the Inventory Management department based on system configurations and industry best practices. The position is designed for a proactive individual who can multitask and prioritize requests effectively while maintaining superior communication skills. The analyst will also utilize Oracle Support to submit and manage Service Requests, ensuring that the inventory management systems operate efficiently and effectively to meet the company's needs.

Responsibilities

• Support Oracle EBS Inventory, Warehouse Management, Order Management and Mobile Supply Chain modules and other application integrations by troubleshooting system issues and working with end-users to guide them through to resolution.
• Develop and use automated methods and improve upon existing procedures to enhance the ability to quickly and accurately respond to requests for support.
• Participate in projects and other development efforts, working closely with the business and the IT development team through the software development lifecycle.
• Develop reports and data extracts using SQL scripts.
• Create reports in Oracle Business Intelligence Enterprise Edition (OBIEE).
• Work through resolution of Help Desk tickets using the Service Management application.
• Provide guidance to the Inventory Management department based on knowledge of system configurations and industry best practices.
• Utilize Oracle Support to submit and work through Service Requests.

Requirements

• Bachelor's degree in Computer Science, Information Systems, Business Management, or related discipline.
• 2+ years of hands-on experience with at least one of the following Oracle EBS or equivalent ERP system applications: Inventory, Mobile Supply Chain (MSCA), Warehouse Management, Order Management. Preferably in an application support / superuser / administrator role.
• Experience working in Inventory/Warehousing/Systems capacity.
• Must have high level knowledge of Microsoft Excel and the ability to quickly navigate it.
• Experience writing SQL queries to pull data extracts and reports.
• Superior verbal and written communications skills.
• Team player with the ability to multitask and prioritize multiple requests.
• Ability to learn, use and document processes for software applications.