Inventory Specialist

Walgreens Boots Alliance - Springfield, MA

Full-time - Entry Level

Springfield, MA

Health and Personal Care Retailers

About the position

The Inventory Specialist at Walgreens is responsible for executing and monitoring inventory best practices and standard operating procedures across the store, including both the front end and pharmacy. This role supports pharmacy inventory management activities, ensures on-shelf availability, and oversees all in-store inventory processes. The position also involves engaging with customers to enhance their experience and executing operational tasks related to inventory management, pricing, and compliance with regulations.

Responsibilities

• Execute and monitor inventory best practices and standard operating procedures for the store.
• Support pharmacy inventory management activities including receiving, counting, ordering, and facilitating returns.
• Champion on-shelf availability and manage all in-store inventory processes.
• Validate and ensure accuracy of planograms.
• Review and coordinate the proper use of reports and system applications affecting inventory accuracy.
• Execute and maintain asset protection techniques and file claims for inventory discrepancies.
• Open and close the store in the absence of management, handling cash and ensuring readiness for business.
• Engage customers by greeting them and offering assistance with products and services.
• Model and share customer service best practices with team members.
• Coach team members on warehouse and vendor inventory management processes.
• Scan in all deliveries and take appropriate actions for undelivered products.
• Verify pharmacy shipments and complete postings for products received.
• Complete On-Shelf Availability (OSA) processes and manage disposals and returns.
• Execute pricing activities including price changes and markdowns.
• Support front end and pharmacy ordering and maintain accurate inventory counts.
• Ensure compliance with state and local laws regarding regulated products.
• Assist in maintaining inventory records and preparing for physical inventory activities.
• Support package delivery activities and execute the Pickup Program.
• Register sales on the point-of-sale system and handle customer transactions.
• Comply with company policies and maintain respectful relationships with coworkers.
• Attend company-based trainings and complete e-learning modules.

Requirements

• One year of prior retail work experience with knowledge of inventory management.
• Fluency in reading, writing, and speaking English.
• Willingness to work a flexible schedule, including evenings and weekends.
• Demonstrated attention to detail and ability to multi-task.
• Experience in identifying operational issues and implementing strategies to resolve them.

Nice-to-haves

• Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
• Prior work experience with Walgreens.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401k
• Paid holidays
• Paid time off
• Employee discount programs
• Tuition reimbursement
• Professional development opportunities