Inventory Specialist

Walgreens Boots Alliance - Sparta, WI

Full-time

Sparta, WI

Health and Personal Care Retailers

About the position

The Inventory Management position is responsible for executing and monitoring inventory best practices and standard operating procedures across the store, including both the front end and pharmacy. This role supports pharmacy inventory management activities, ensures on-shelf availability, and oversees all in-store inventory processes. The position also involves engaging with customers to enhance their experience and training team members on inventory management processes.

Responsibilities

• Execute and monitor inventory best practices and standard operating procedures for the store.
• Support pharmacy inventory management activities including receiving, counting, ordering, and facilitating returns.
• Champion On-Shelf Availability and manage all in-store inventory processes.
• Validate and ensure accuracy of planograms.
• Review and coordinate the proper use of reports and system applications affecting inventory accuracy.
• Execute and maintain asset protection techniques and file claims for inventory discrepancies.
• Open and close the store in the absence of management, handling cash and ensuring readiness for business.
• Engage customers by greeting them and offering assistance with products and services.
• Resolve customer issues and ensure a positive customer experience when serving as the leader on duty.
• Coach team members on warehouse and vendor inventory management processes.
• Scan deliveries while vendors are present and manage delivery discrepancies.
• Verify pharmacy shipments and complete postings for all pharmacy orders.
• Complete On-Shelf Availability processes and manage disposals and returns before expiration.
• Facilitate excess inventory returns and maintain accurate inventory counts.
• Support front end and pharmacy ordering and monitor manual orders for excess.
• Ensure compliance with state and local laws regarding regulated products.
• Assist in maintaining inventory records and prepare for physical inventory activities.
• Support package delivery activities and execute the Pickup Program.
• Register sales on the point-of-sale system and manage related transactions.
• Attend company-based trainings for continuous development and maintain required certifications.
• Communicate tasks to team members and report issues to management.

Requirements

• Six months of prior work experience with Walgreens or one year of prior retail work experience.
• Fluency in reading, writing, and speaking English (except in Puerto Rico).
• Willingness to work a flexible schedule, including evenings and weekends.
• Achieving expectations rating on last performance review and no written disciplinary actions in the previous 12 months (internal candidates only).
• Demonstrated attention to detail and ability to multi-task and manage execution.
• Experience in identifying operational issues and recommending strategies to resolve problems.