Investigations Data Analyst, Deceptive Behaviors - USDS

$82,222 - $128,355/Yr

Tiktok - Los Angeles, CA

Full-time - Entry Level

Los Angeles, CA

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

The Data Analyst position within TikTok's U.S. Data Security (USDS) division focuses on supporting the Trust and Safety Team, specifically the Deceptive Behaviors Investigations (DBI) sub-team. This role is critical in analyzing data related to Influence Operations and other deceptive behaviors that may mislead users. The analyst will work to identify, assess, and disrupt networks that seek to influence or deceive TikTok users, ensuring a safe and authentic community. The position requires a detail-oriented individual with a passion for online safety and the ability to work independently in a fast-paced environment.

Responsibilities

• Analyze quantitative and qualitative data to generate analytic judgments and products for internal trust & safety, legal, and executive customers.
• Use all available internal and external data sources to produce actionable intelligence on high-harm threat actors, their networks, and threat organizations in the topic area of Influence Operations.
• Identify risk patterns and link abusive behavior through data analysis.
• Work cross-functionally with internal teams on investigations, escalations, and incident response.
• Identify process and policy gaps and develop actionable recommendations to resolve them.
• Handle sensitive information in compliance with Terms of Service, applicable laws, and internal procedures while protecting user privacy.
• Collaborate with a team of global experts to respond to known threat actors and proactively build queries to discover potential threats.
• Monitor ongoing current affairs and abusive trends to iterate proactive measures to keep users safe.

Requirements

• Bachelor's degree or higher in Criminal Justice, Political Science, Economics, Business, Journalism, International Relations, Foreign Affairs, Cybersecurity, or equivalent experience.
• 1-3 years of investigations experience in trust & safety, law enforcement, intelligence, security, or risk fields.
• Analytic and investigative experience assessing large datasets to extract high fidelity signals.
• Intermediate proficiency in SQL or other relational database languages.
• Experience working in crisis management and response.
• Experience protecting highly confidential information.
• A proven record of identifying signals of nefarious behavior or feature abuse and using creativity to mitigate complex threats.

Nice-to-haves

• Investigations experience focused on Influence Operations.
• Experience working with international partners in different time zones.
• An understanding of online deceptive and manipulative behavior.
• Knowledge of the signals of specific threat actors and their cross-platform tactics.
• Independently troubleshoot technical issues or bugs.
• Rapidly shift priorities based on evolving challenges to the platform.
• Identify anomalous behavior and determine ways for further exploring new research leads.
• Communicate complex concepts to broader stakeholders without shared expertise.
• Ability to work in a high tempo environment and adapt to day-to-day challenges.
• Resilience and commitment to self-care to manage the emotional demands of the role.

Benefits

• 100% premium coverage for employee medical insurance, approximately 75% for dependents, and a Health Savings Account (HSA) with company match.
• Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life, and AD&D insurance plans.
• Flexible Spending Account (FSA) options for Health Care, Limited Purpose, and Dependent Care.
• 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) and 10 paid sick days per year.
• 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.
• Mental and emotional health benefits through EAP and Lyra.
• 401K company match, gym, and cellphone service reimbursements.