Investment Operations Analyst/Associate

$95,000 - $120,000/Yr

Ethic - New York, NY

Full-time - Entry Level

New York, NY

Securities, Commodity Contracts, and Other Financial Investments and Related Activities

About the position

We are looking for an Investment Operations professional to contribute to the day-to-day portfolio accounting, trade management and project work of our Investment Operations team. More specifically you will maintain accurate portfolio accounting data through daily position, transaction and cost basis reconciliations in coordination with our third party vendor tools and services. You will execute on daily middle office functions including trading execution controls and reconciliations in partnership with current team members. You will act as a key point of contact for custodial statements and performance reporting inquiries in partnership with investments, product, engineering and investment strategy. Additionally, you will support relationships with custodians, brokers, portfolio accounting and other service providers, ensure new clients and accounts are accurately onboarded and configured in our systems for trading, proxy voting, billing, and platform reporting, manage corporate action and electronic proxy voting on behalf of our clients, and manage the client billing process in coordination with the accounting team, including generation, processing, and reconciliation. You will partner with Portfolio Managers to analyze trading and workflow; suggest improvements to internal processes and services provided to clients, and partner with Product and Engineering Teams to define areas of development for operational processes and controls, including defining requirements and testing. Lastly, you will partner with our Client Team to understand Ethic client experience and how we can more effectively serve our Advisor clients.

Responsibilities

• Maintain accurate portfolio accounting data through daily position, transaction and cost basis reconciliations in coordination with third party vendor tools and services.
• Execute on daily middle office functions including trading execution controls and reconciliations in partnership with current team members.
• Act as a key point of contact for custodial statements and performance reporting inquiries in partnership with investments, product, engineering and investment strategy.
• Support relationships with custodians, brokers, portfolio accounting and other service providers.
• Ensure new clients and accounts are accurately onboarded and configured in our systems for trading, proxy voting, billing, and platform reporting.
• Manage corporate action and electronic proxy voting on behalf of clients.
• Manage client billing process, in coordination with accounting team, including generation, processing, and reconciliation.
• Partner with Portfolio Managers to analyze trading and workflow; suggest improvements to internal processes and services provided to clients.
• Partner with Product and Engineering Teams to define areas of development for operational processes and controls, including defining requirements and testing.
• Partner with our Client Team to understand Ethic client experience and how we can more effectively serve our Advisor clients.

Requirements

• 2+ years of relevant experience in investment operations with risk and control experience at a registered broker dealer or asset manager.
• Solid understanding of how reconciliations work, and ability to create a manual reconciliation as needed in Excel.
• Experience using SS&C Advent's APX software is a plus.
• Analytical and detail oriented problem solver, constantly learning and applying knowledge to optimize processes, systems, controls and improve client experience.
• Thrive under pressure, comfortable managing competing priorities and adopt a risk and control mindset in approach.
• Comfortable escalating critical issues as they arise and ensuring appropriate parties are involved and aware of potential risks.
• Great communicator, able to explain operational details to a variety of stakeholders from business development, to engineers, to advisor clients.

Benefits

• Medical, dental & vision insurance - premiums 100% covered by Ethic (includes dependents)
• 401k with sustainable investment options and a 3.5% employer match
• Unlimited paid time off
• 16-weeks of paid parental leave
• An annual $600 wellness & education stipend
• Sponsored employee resource groups
• Regular lunch & learns and volunteering opportunities
• A fully-stocked office in lower Manhattan + the flexibility to regularly work remotely