US Bank - Chicago, IL

posted about 2 months ago

Full-time - Mid Level
Chicago, IL
Credit Intermediation and Related Activities

About the position

At U.S. Bank, we are committed to helping our customers and businesses make informed financial decisions while supporting the growth and success of the communities we serve. As a Product Manager, you will play a crucial role in driving product planning, visioning, development, management, and customer experience to align with our digital product strategy. This position requires a customer-obsessed mindset to stay ahead of evolving economic, technological, and customer needs. You will leverage market and competitive insights, customer needs, and internal business priorities to create a compelling product vision that includes target customer segments, markets, channels, go-to-market approaches, and value propositions. In this role, you will collaborate with cross-functional stakeholders to shape the product roadmap, identify investment areas, and establish success measures. You will serve as the Product Manager for the Investment Services Digital Platform, specifically supporting the Digital Data Delivery (Client APIs & sFTP) journey team and the Pivot Mobile Application journey team. Your responsibilities will include teaming up with user experience (UX) research during the discovery phase, conducting internal and external interviews, workshops, and demos, and partnering with UX design experts to create a differentiating experience. You will also work closely with business line stakeholders, UX, and engineers to define the product roadmap, oversee two scrum team backlogs, and ensure they accurately reflect value and complexity. As a Product Manager, you will explain business drivers and provide clarification to business analysts and engineers, make final decisions on deliverables during sprint reviews, and review and sign off on launch and adoption tactics for releases. This role offers a hybrid/flexible schedule, requiring an in-office presence of three or more days per week, with the flexibility to work remotely on other days.

Responsibilities

  • Drive product planning, visioning, development, management, and customer experience for digital products.
  • Create product vision based on market insights, customer needs, and internal business priorities.
  • Align product vision with cross-functional stakeholders to shape product roadmap and success measures.
  • Serve as Product Manager for Investment Services Digital Platform, supporting Digital Data Delivery and Pivot Mobile Application teams.
  • Collaborate with UX research and design teams to create a differentiating user experience.
  • Define product roadmap in collaboration with business line stakeholders, UX, and engineers.
  • Oversee two scrum team backlogs, ensuring they reflect value and complexity accurately.
  • Provide clarification on business drivers to business analysts and engineers.
  • Make final decisions on deliverables during sprint reviews.
  • Review and sign off on launch and adoption tactics for product releases.

Requirements

  • Bachelor's degree or equivalent work experience.
  • Three to five years of relevant experience in product management or a similar role.

Nice-to-haves

  • Proficient product management experience.
  • Strong background in financial services, specifically in investment services.
  • Experience with investment services digital platforms.
  • Effective presentation, verbal, and written communication skills.

Benefits

  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
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