IPF IT Operations Coordinator

Michigan State University - East Lansing, MI

Full-time - Entry Level

Remote - East Lansing, MI

10,001+ employees

Educational Services

About the position

The IPF IT Operations Coordinator at Michigan State University is responsible for ensuring the efficient execution of operational processes within the IT department. This role involves overseeing the on-boarding and off-boarding of staff, coordinating meetings, managing procurement, and providing operational support. The coordinator must possess strong organizational skills and the ability to manage multiple priorities effectively.

Responsibilities

• Manage the on-boarding process for new hires, including arranging access to systems and setting up equipment.
• Oversee off-boarding to ensure proper removal of access credentials and return of IT equipment.
• Act as a liaison between HR and IT teams, maintaining accurate records of employee transitions.
• Schedule and organize internal and external meetings, ensuring appropriate resources are available.
• Prepare meeting agendas, circulate materials in advance, and follow up with stakeholders.
• Handle procurement tasks, including soliciting quotes and managing vendor relationships.
• Process purchase orders for IT equipment and office supplies, ensuring compliance with procurement guidelines.
• Provide general administrative support, including document management and email correspondence.
• Assist with planning and executing departmental events and IT-specific projects.

Requirements

• Knowledge equivalent to an Associate's degree or equivalent combination of education and experience.
• 1 to 3 years of related work experience in IT operations or technical support.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Strong organizational, multitasking, and time-management skills.
• Excellent written and verbal communication skills.

Nice-to-haves

• Experience with procurement and purchasing software.
• Familiarity with IT on-boarding/off-boarding processes.
• Experience with scheduling and project management tools.

Benefits

• Health insurance
• Dental insurance
• Life insurance
• Educational benefits including a course fee courtesy program and educational assistance.