IRB Affairs Specialist 1 (Remote)

About the position

The IRB Affairs Specialist 1 at WCG is responsible for providing administrative support to the Board and clients, managing document analysis, client reporting, and problem resolution. This remote position requires effective communication, attention to detail, and the ability to handle high volumes of work under tight deadlines. The role emphasizes maintaining positive relationships with clients and contributing to a customer-oriented team environment.

Responsibilities

• Provide administrative support to the Board and clients by preparing documents for review in accordance with company policies and requirements
• Maintain and promote positive working relationships with clients by providing timely and professional service
• Detect errors in typing, spelling, grammar, syntax, and punctuation
• Read and interpret documents such as research protocols and medical literature
• Set priorities and manage time effectively
• Provide support to Reviewers on a regular basis
• Maintain confidentiality and professionalism regarding client information
• Accurately enter information in the database
• Proofread and distribute outgoing correspondence
• Contribute to a positive, customer-oriented team environment
• Resolve questions and problems effectively
• Communicate to obtain information or clarify requests
• Maintain work logs/reports as required by management
• Mentor team members by teaching procedures and providing constructive feedback
• Attend and be punctual for work as essential functions of the position
• Perform other duties as assigned by supervisor.

Requirements

• Associate or Bachelor's Degree preferred, or a combination of equivalent education and experience
• Two+ years of experience working in an administrative setting with a focus on proofing documents and attention to detail
• Strong analytical skills with a high degree of accuracy in a highly regulated industry
• Advanced knowledge of Microsoft Word, Excel, Outlook, Databases, and Adobe
• Detail-oriented with experience working with medical terminology (preferred)
• Ability to work independently and utilize discretionary judgment
• Proficient verbal and written communication skills
• Strong customer service skills
• Commitment to teamwork and organizational goals.

Nice-to-haves

• Experience working with medical terminology

Benefits

• Comprehensive Benefits package - Health, Dental, Vision, Life Disability, 401k with match, and flexible spending accounts
• Employee Assistance Programs and additional work/life resources
• Referral Bonuses and Tuition Reimbursement
• Paid time off including holidays, vacation, and sick time
• Opportunities for career development with on-the-job training, certification assistance and continuing education reimbursement