IS Administrator III

Arkansas Children's Hospital - Little Rock, AR

Full-time - Mid Level

Hybrid - Little Rock, AR

Hospitals

About the position

The IS Administrator III at Arkansas Children's Hospital is responsible for the design, implementation, administration, configuration, and maintenance of assigned systems to ensure high levels of availability, performance, and security. This role involves troubleshooting system issues to provide a positive end-user experience and requires a hybrid work model with a mix of remote and on-site responsibilities.

Responsibilities

• Administers, installs, and configures systems for optimal performance.
• Schedules, installs, and tests system upgrades and patches.
• Monitors system performance and security.
• Collaborates with internal and external customers to elicit requirements and design, build, test, and deploy changes.
• Maintains documentation on change management, workflows, environmental diagrams, configuration, release notes, etc.
• Ensures system maintenance tasks such as backup/recovery and file maintenance are completed daily.
• Troubleshoots and resolves system issues.
• May act as a project lead on system deployments and changes, new functionality, workflows, processes, reporting, and other project-specific tasks.
• Trains and supports users as needed.
• Works with other IS team members on backup/recovery, security, storage allocations, infrastructure, etc.
• May require troubleshooting and support of cloud applications.
• Performs other duties as assigned.

Requirements

• Bachelor's Degree or Equivalent Experience
• 5 years of experience in a related field
• Advanced Linux administration skills, including automation techniques utilizing Ansible and Terraform
• High Performance Computing (HPC) system administration
• Windows systems administration experience
• Familiarity with virtualization platforms and technology (VMware and/or Nutanix)
• Knowledge of identity management solutions

Nice-to-haves

• Master's Degree
• Microsoft Certifications
• VCP
• EPIC certifications or other role-specific certifications

Benefits

• Full-time position
• Hybrid work model (80% remote - 20% on-site)
• On-call rotation (one week per quarter)