This job is closed
We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.
SSH South Shore Hospital, Inc. - Weymouth, MA
posted 2 months ago
About the position
The PB Resolute Applications Analyst will be a key member of the IS team at South Shore Health, responsible for developing workflows, system configurations, and training staff on Epic Resolute and Claims applications. This role supports the Access & Revenue IS Manager and involves analyzing healthcare systems, recommending solutions, and providing ongoing support. The position offers flexibility in work location, allowing for in-office, hybrid, or fully remote arrangements for candidates residing in Massachusetts.
Responsibilities
- Develop workflows, system configurations, change documentation, and train staff on Epic Resolute and Claims applications functionality.
- Analyze procedures and problems within manual/automated health care systems; report findings and recommend options for resolutions.
- Formulate system scope and objectives.
- Act as a liaison with all areas of the hospital, conducting meetings to determine future enhancements and preparing related documentation.
- Provide ongoing support and participate in on-call coverage as assigned.
Requirements
- Bachelor's degree in Computer Science or related field preferred.
- 2+ years of directly-related business applications experience.
- Knowledge and experience with health care information systems or processes and workflows common in physician practices.
- Understanding of current business practices and computing systems, interfaces, and hospital software.
- Analytical and technical skills necessary to apply computer technology to resolve clinical problems and increase operational efficiency.
- IT or operational experience in professional/hospital billing, coding, and claims is a plus.
- Demonstrated knowledge of clinical documentation and orders databases, workflows, and data conversion models.
- Proficiency or certification in Epic applications: PB Resolute, HB Resolute, and Claim/Remittance.
Nice-to-haves
- Proficient knowledge of web-based technologies, processes, and analytics.
- Ability to deliver IT solutions through the entire systems development lifecycle.
- Ability to employ software quality assurance and testing concepts and techniques.
- Basic knowledge of standardized improvement methodologies.
Benefits
- Flexible work location options (in-office, hybrid, or fully remote).
- Opportunity to work in a leading health system in Southeastern Massachusetts.
