IS Sr Applications Manager - Sales and Digital Products

Altec Industries - Birmingham, AL

Full-time - Manager

Birmingham, AL

Repair and Maintenance

About the position

We are seeking a results-oriented Sr. Application Manager to join our team. This individual will be responsible for collaborating closely with I/S and business leaders across Sales, Fleet Services, and Digital Products to ensure the delivery of impactful technology solutions that align with strategic objectives. The role requires a strategic business partnership approach, where the manager will build and maintain strong relationships with business leaders to identify, prioritize, and shape technology requirements. In addition to strategic partnership, the Sr. Application Manager will foster effective communication and collaboration with I/S teams to ensure successful project delivery and ongoing support. Leadership is a key component of this role, as the manager will lead by example, demonstrating transparency, accountability, and a commitment to continuous improvement. This position also involves developing and maintaining a deep understanding of the Sales, Fleet Services, and Digital Products business processes and tools, ensuring that the technology solutions provided are aligned with business needs. The manager will oversee software evaluations, communicate project timelines and progress, and work with I/S Product Owners to define and implement solutions. Resource and people management is also a critical aspect of this role, as the manager will be responsible for managing product-focused resources for Sales and Digital Products, ensuring optimal utilization and alignment with business objectives.

Responsibilities

• Build and maintain strong relationships with business leaders to identify, prioritize, and shape technology requirements.
• Foster effective communication and collaboration with I/S teams to ensure successful project delivery and ongoing support.
• Lead by example, demonstrating transparency, accountability, and a commitment to continuous improvement.
• Develop and maintain a deep understanding of the Sales, Fleet Services, and Digital Products business processes and tools.
• Work closely with the business to support business request prioritization and ensure alignment with strategic goals.
• Oversee software evaluations, communicate project timelines and progress, and work with I/S Product Owners to define and implement solutions.
• Manage product-focused resources for Sales and Digital Products, ensuring optimal utilization and alignment with business objectives.

Requirements

• High School Diploma or GED required
• Bachelor's degree in related discipline and at least 10 years of relevant experience required
• Proven track record of success in a similar role, with a strong emphasis on business partnership and technology delivery.
• Demonstrated ability to build and maintain strong relationships with stakeholders at all levels of an organization.
• Excellent communication and interpersonal skills, with the ability to effectively communicate technical information to non-technical audiences.
• Strong analytical and problem-solving skills with a focus on driving results.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously.
• Experience with the applications and solutions in this space: Altec Connect, Oracle EBS, Salesforce CRM etc.

Nice-to-haves

• Remain highly adaptable
• Good analytical, verbal and written skills required
• Proven project management skills
• Maintain company confidentiality
• Willingness to work outside standard business hours to resolve issues or complete special projects.

Benefits

• Medical, Dental, Vision and Prescription Drug Program
• Retirement 401(k) Traditional or Roth Program Options with Company Match
• Vacation and Holidays
• Parental Leave
• Short Term and Long Term Disability Leave
• Flexible Spending Accounts
• Tuition Assistance Program
• Employee Assistance and Mental Health/Substance Abuse Program
• Life Insurance, Accidental Death and Dismemberment Insurance
• Supplemental Insurance including Hospital Indemnity, Critical Illness and Accident Insurance
• Additional Wellness Programs and Rewards Available