IT Account Development Manager

$60,000 - $80,000/Yr

Accountabilit - Scottsdale, AZ

Full-time - Mid Level

Remote - Scottsdale, AZ

101-250 employees

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

The Account Development Manager is responsible for selling, servicing, and retaining customers within a named customer list, focusing primarily on uplift sales of managed services, managed cybersecurity services, professional services, and products for existing AccountabilIT customers. This role requires a consultative sales approach to identify customer needs, build trust, and fulfill those needs with AccountabilIT services, which is critical for the business growth of the company.

Responsibilities

• Meet or exceed assigned sales and delivery objectives.
• Ensure AccountabilIT is meeting all contractual obligations.
• Maintain a highly satisfied relationship with the primary customer contact and AccountabilIT.
• Gain a detailed understanding of the customer's business objectives and IT Department goals to develop a strategic plan for increasing AccountabilIT's wallet share.
• Develop and maintain a current account plan for strategic clients, detailing their business and IT objectives, key relationships, current business with the client, and plans to grow the business within the account.
• Attend regularly scheduled customer account status meetings, including weekly, monthly, quarterly, and annual reviews.
• Reinforce the AccountabilIT value proposition to key decision-makers within the account.
• Develop, document, and execute account penetration strategies.
• Present to and build relationships at the C, VP, and Director levels.
• Coordinate sales engineers and technical architects' support of different pursuits by providing guidance, strategy, and prioritization.
• Develop proposals and solution documentation to augment architects and sales support efforts as needed.
• Ensure timely entry of all account, contact, and opportunity data into CRM.
• Report sales activities, pipeline, and forecasts via CRM.
• Effect a clean and efficient transition of new customers to the delivery organization.
• Accurately and consistently utilize Autotask and other company toolsets.
• Complete all required paperwork, sales forms, and reporting documentation in a timely manner.
• Maintain a high level of industry, organization, product, and service knowledge, and effectively communicate this knowledge to customers and prospects.
• Develop long-term strategic and executive-level relationships.
• Collaborate with others to design and develop advanced technology solutions for clients.
• Continually learn and develop proficiency in new technologies and selling points, including enhancing expertise in AccountabilIT's products and solutions.

Requirements

• Bachelor's degree OR 4+ years of professional work experience
• 5+ years of IT sales experience
• Knowledge of the Information Technology and Cybersecurity fields
• Strong business and financial acumen
• Excellent written and verbal communication skills
• Works with minimal supervision in progressing opportunities from new and existing clients
• Sales Training/Seminars/Certification preferred

Benefits

• 401(k)
• Cell phone reimbursement
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Mileage reimbursement
• Paid time off
• Travel reimbursement
• Vision insurance