Catholic Charities of the Archidiocese of Miami-posted 12 months ago
Full-time • Mid Level
Wilton Manor, FL
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The position involves providing technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. The role includes serving as the initial point of contact for troubleshooting hardware/software PC and printer problems, recording events and problems, and performing hardware and software troubleshooting. The candidate will also be responsible for user account management, utilizing remote view and remote-control capabilities, and maintaining Windows PCs and servers. Additionally, the role encompasses field support, administration, and additional duties as assigned by the supervisor.
