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NavitsPartners - Boston, MA
posted about 2 months ago
Full-time - Mid Level
Boston, MA
About the position
The IT Administrator will provide onsite support in Chelsea, MA, focusing on IT asset management, software/hardware troubleshooting, and network infrastructure support. This role requires occasional after-hours support and is essential for maintaining the organization's IT systems and ensuring operational efficiency.
Responsibilities
- Oversee IT inventory and asset management.
- Perform software installations and manage patches.
- Ensure system security and compliance with protocols.
- Deliver on-site support for desktops, laptops, and mobile devices.
- Resolve network-related issues and provide technical support.
- Work collaboratively with teams to address operational issues.
Requirements
- Associate degree in IT or related field, or equivalent experience.
- 5+ years of IT support experience, preferably in healthcare.
- Strong understanding of LAN, WAN, VPN, and network protocols.
- Proficient in Active Directory and Microsoft O365.
- Experience with mobile device support.
- Excellent communication skills and ability to work independently.
- Familiarity with ticketing systems, preferably ServiceNow.
- Valid driver's license and access to a vehicle.
