IT Analyst - SAP Logistics

$90,000 - $100,000/Yr

Danaher - Coralville, IA

posted 4 months ago

Full-time - Mid Level
Remote - Coralville, IA
Computer and Electronic Product Manufacturing

About the position

Integrated DNA Technologies (IDT) is seeking an IT Analyst specializing in SAP Logistics to join our Information Technology SAP Applications department. This position is remote and offers a unique opportunity to work with a team of experienced professionals dedicated to creating innovative and stable SAP solutions that meet our customers' needs. As a member of our global team, you will collaborate with colleagues to build globally compliant SAP Logistics solutions that adhere to Carrier specifications, Customs requirements, and International shipping documentation policies, ensuring timely delivery to our customers. In this role, you will work closely with the Logistics Business Process Owner and Trade Compliance teammates to accurately diagnose and estimate work on a global scale. You will be responsible for transforming business requests into vendor Statements of Work (SOWs) and ultimately delivering finished solutions. Additionally, you will support an active incident management track, assisting SAP plants and shipping points across the U.S., Europe, and APAC. Your ability to identify root causes and resolve incidents promptly will be crucial in meeting Service Level Agreements (SLAs). You will manage your ticket backlog effectively to minimize aging issues. As part of your responsibilities, you will develop expertise in partner SAP design and business processes, ensuring that all defects and enhancements are thoroughly investigated and communicated to relevant parties. You will act as a liaison between partners and business stakeholders, managing partner work, driving results, and reporting progress accurately and timely. This position requires a proactive approach to problem-solving and a commitment to delivering high-quality SAP solutions that align with our business objectives.

Responsibilities

  • Collaborate with the IT SAP Applications team to create innovative SAP solutions.
  • Build globally compliant SAP Logistics solutions that meet Carrier specifications and Customs requirements.
  • Work with Logistics Business Process Owner and Trade Compliance teammates to diagnose and estimate work.
  • Transform business requests into vendor SOWs and deliver finished solutions.
  • Support incident management for SAP plants and shipping points in the U.S., Europe, and APAC.
  • Identify root causes and resolve incidents in a timely manner to meet SLAs.
  • Manage ticket backlog to ensure minimal aging of issues.
  • Develop expertise in partner SAP design and business processes.
  • Act as a liaison between partners and business stakeholders, managing partner work and reporting progress.

Requirements

  • Bachelor's degree in computer science or equivalent experience.
  • 5+ years of hands-on IT configuration experience in SAP Logistics and Supply Chain Enterprise Structure.
  • 5+ years of experience with various Tcodes in Supply Chain and Logistics SAP modules, including MM/WM, SD, and FICO.
  • 5+ years of hands-on IT configuration experience with SAP Logistics functionality, including master data and Carrier design.
  • 3+ years of experience in a post go-live environment, resolving issues and implementing enhancements.

Nice-to-haves

  • 3+ years of experience in a SOX compliant environment, supporting business processes and creating documentation.
  • Working knowledge of BADI's, BAPI's, Routines, and other enhancement objects.
  • Ability to interpret ABAP language and identify optimization opportunities.
  • Experience with global carriers and couriers, including Customs requirements and commercial invoicing.

Benefits

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
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