IT Analyst

$64,786 - $99,938/Yr

Kaleida Health - Buffalo, NY

posted 4 months ago

Full-time - Mid Level
Buffalo, NY
Ambulatory Health Care Services

About the position

Kaleida Health is seeking an IT Analyst to join our team in Buffalo, NY. This full-time position is integral to the development, support, and maintenance of applications that are essential for achieving the business and clinical objectives of our organization. The IT Analyst will work with a variety of applications, including but not limited to Financial & Resource Management, Patient Management/Accounting, Web Technologies & Integration, Clinical Electronic Health Records (EHR), and Ancillary Systems. These applications support a range of services including inpatient, ambulatory, homecare, and long-term care services. The ideal candidate will have a Bachelor of Science in Information Systems, Business, Nursing, or a related field, along with a minimum of three years of experience in relevant areas such as Financial & Resource Management, Patient Management/Accounting, or Clinical systems. Additionally, candidates should possess at least one year of supervisory experience in software development and systems application. This role requires a strong focus on customer service and the ability to work collaboratively in a modern office environment that promotes growth opportunities. As part of our team, you will be expected to engage with various stakeholders to ensure that the applications meet the needs of the organization and its patients. You will also be responsible for troubleshooting issues, implementing updates, and ensuring the overall functionality of the systems in place. This position offers a competitive salary range of $64,786 to $99,938 per year, along with a comprehensive benefits package that includes health insurance, dental insurance, a 401(k) plan with matching, and paid time off.

Responsibilities

  • Develop, support, and maintain applications to support business and clinical objectives.
  • Engage with stakeholders to gather requirements and ensure applications meet organizational needs.
  • Troubleshoot and resolve issues related to applications and systems.
  • Implement updates and enhancements to existing applications.
  • Provide training and support to users of the applications.

Requirements

  • Bachelor of Science in Information Systems, Business, Nursing, or equivalent field required.
  • 3 years of experience in Financial & Resource Management, Patient Management/Accounting, Web Technologies & Integration, or Clinical systems.
  • 1 year of supervisory experience related to software development and systems application preferred.
  • Strong customer service skills.

Nice-to-haves

  • Experience in a healthcare setting.
  • Knowledge of Clinical EHR systems.
  • Familiarity with web technologies and integration.

Benefits

  • Health insurance
  • Dental insurance
  • 401(k)
  • 401(k) matching
  • Flexible spending account
  • Paid time off
  • Vision insurance
  • Life insurance
  • Retirement plan
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