IT and Security Analyst

$51,000 - $69,000/Yr

Button - New York, NY

Full-time - Mid Level

Hybrid - New York, NY

51-100 employees

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The IT and Security Analyst at Button will play a crucial role in managing security audits, compliance, and IT support functions. This position involves project management of security audits, collaboration with various teams to ensure compliance, and overseeing the IT infrastructure to provide excellent support to team members. The role is based in New York City and requires a proactive approach to IT management and security compliance.

Responsibilities

• Project manage Button's security audits and responses to infosec inquiries from customers.
• Play an integral role in Button's first-ever SOC 2 audit and manage future audits.
• Collaborate cross-functionally with Button's Engineering, Legal, and Finance teams to manage security compliance and risk mitigation across the organization.
• Own Button's IT function, leveraging prior experience to build a top-of-class support infrastructure.
• Build and operate a help-desk function which will provide team members with a simple, clear means of asking for IT assistance.
• Set and commit to SLAs to provide team members with certainty as to response and remediation time.
• Oversee an 'on-call' rotation for IT issues to ensure 24x7x365 support.
• Interface with Button's outsourced IT service to coordinate device management and procurement.
• Provide additional device procurement and management support to team members, both in office and remote.
• Help manage Button's office space.

Requirements

• 2-5 years of experience supporting all things IT for a small business, preferably on a hybrid basis.
• Experience participating in infosec audits, preferably SOC 2 or ISO 27001.
• Exemplary customer service skills with a focus on solving coworkers' needs.
• Drive for perfection and a consistent pursuit of high standards.
• Intellectual curiosity and a desire for continuous learning and growth.

Benefits

• 401(k) plan with 3% annual contribution from the company.
• Stock options upon joining the company.
• Unlimited time off, including birthdays off.
• Periodic Mental Health Weeks for company-wide recharge.
• 100% coverage of health, vision, and dental insurance premiums for employees and 75% for dependents.
• Complimentary memberships to One Medical for employees and dependents.
• Monthly stipend for mobile phone/internet and an annual lifestyle stipend.
• 'All Access' memberships to WeWork in select markets.
• Regular coworking days and social events.