IT Application Engineer, FACE Team

Amazon - Dallas, TX

Full-time

Dallas, TX

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The IT Application Engineer for the FACE Team at Amazon's Finance Technology team is responsible for operating and enhancing applications related to Project Accounting, Fixed Assets, and report-to-report business processes. This role involves leading support and operations of modules within the e-Business suite, ensuring high-quality service delivery to Amazon's global business. The position requires interaction with business customers to understand their processes and requirements, as well as problem management and operational enhancements across multiple applications and geographies.

Responsibilities

• Lead the support and operation of modules within the e-Business suite.
• Provide end user support and manage problems related to multiple applications.
• Implement operational enhancements for applications across various geographies.
• Interact with business customers to document their business processes and requirements.
• Perform gap analysis to determine necessary system configuration and development changes.
• Design and implement system modifications based on business needs.
• Collaborate with developers and Oracle Support to resolve system issues.
• Create SQL queries against Oracle tables for troubleshooting and reporting.

Requirements

• Bachelor's degree in Computer Science Engineering or related field.
• Excellent problem-solving skills.
• Experience in interacting with business customers to understand and document their requirements.
• Ability to perform gap analysis on system configurations.
• Experience in designing and implementing system modifications.
• Proficiency in creating SQL queries for troubleshooting and reporting.

Nice-to-haves

• Strong functional and technical knowledge of Oracle e-Business suite in a multi-organization environment.
• Four years of experience working with Oracle Financials, particularly in General Ledger, Project Accounting, and Fixed Assets.
• Strong technical knowledge of underlying tables and integration points.
• Ability to work independently with limited supervision.
• Strong analytical skills to translate business requirements into technical specifications.
• Solid interpersonal skills for effective communication across functional and technical lines.

Benefits

• Diverse and inclusive workplace
• Equal opportunity employer
• Accommodations for individuals with disabilities