Web Team Associates - Phoenix, AZ
posted about 2 months ago
The Monitoring Admin is a crucial role within the IT organization, primarily responsible for mastering the various monitoring tools utilized by the company. This position is dedicated to analyzing the outputs and trends generated by these tools to provide valuable feedback to both the infrastructure and development teams. The Monitoring Admin will conduct regular and daily reviews of systems, logs, and alerts to identify potential issues that could impact performance. This proactive approach is essential in preventing and resolving any performance-related problems that may arise. In this role, the Monitoring Admin will monitor IT systems continuously and notify the development and infrastructure teams of any changes in performance that require immediate attention. The admin will also be tasked with setting up and maintaining dashboards that facilitate effective monitoring. This includes researching issues and providing insights into performance trends, which is vital for maintaining the availability and usability of U-Haul software. The Monitoring Admin will utilize various tools such as Dynatrace, Kibana, Extrahop, SolarWinds, Grafana, and Rapid7 to identify errors and other performance issues that could affect the overall functionality of the systems. This position is integral to ensuring that the IT infrastructure operates smoothly and efficiently, thereby supporting the broader goals of the organization.