IT Application Trainer/ Instructional Designer

$52,000 - $65,000/Yr

Sparks - Washington, DC

Full-time - Entry Level

Washington, DC

Administrative and Support Services

About the position

The IT Application Trainer/Instructional Designer will develop and conduct training programs for various IT applications within a well-established association. This hybrid contract role involves collaborating with the IT department to identify training needs, designing curriculum, delivering training sessions, and assessing the effectiveness of the training programs to ensure employees can efficiently utilize IT tools in their roles.

Responsibilities

• Collaborate with the IT department and relevant stakeholders to identify training needs and objectives.
• Design comprehensive training curriculum for various IT applications, ensuring alignment with organizational goals and user requirements.
• Develop training materials such as manuals, presentations, and e-learning modules.
• Conduct engaging and informative training sessions for employees at all levels, both in-person and virtually.
• Customize training content to suit different learning styles and proficiency levels.
• Provide hands-on demonstrations and simulations to reinforce learning.
• Offer ongoing support and assistance to trainees during and after training sessions.
• Implement assessment methods to evaluate the effectiveness of training programs.
• Gather feedback from participants to identify areas for improvement and make necessary adjustments to training materials and delivery methods.
• Monitor trainee progress and provide additional support or retraining as needed.
• Maintain accurate records of training sessions, attendance, and participant feedback.
• Prepare reports on training activities, outcomes, and recommendations for management review.
• Document best practices, tips, and troubleshooting techniques for IT applications and make them accessible to employees.
• Keep abreast of the latest developments and updates in IT applications relevant to the organization.
• Continuously enhance personal knowledge and skills through self-study, attending workshops, or pursuing relevant certifications.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• 2+ years of experience in IT training and instructional design, preferably in a corporate setting.
• Proficiency in various IT applications, such as Microsoft Office Suite, CRM software, ERP systems, etc.
• Strong communication and presentation skills, with the ability to convey technical concepts clearly and concisely to diverse audiences.
• Excellent interpersonal skills and the ability to collaborate effectively with colleagues at all levels of the organization.
• Demonstrated ability to adapt training content and delivery methods to meet the needs of different learners.
• Experience with instructional design principles and learning management systems (LMS) is a plus.
• Patient, approachable, and enthusiastic about helping others learn and succeed.

Nice-to-haves

• Experience with instructional design principles and learning management systems (LMS) is a plus.

Benefits

• Health insurance
• Life insurance
• Paid time off
• Unpaid time off
• Retirement and savings plans