IT Asset Management Specialist

MB2Dental Solutions - Carrollton, TX

- Mid Level

Carrollton, TX

Ambulatory Health Care Services

About the position

At MB2 Dental, we value providing superior customer service and are committed to the successful operation of our information technology systems. We are seeking a qualified IT Asset Management Specialist to maintain MB2 Dental's entire IT state. That covers Hardware Management - including employee workstations, servers, mobile devices, etc. - and Software Management, including the software tools employees use, the organization's cloud infrastructure, and other digital systems and services. A successful candidate must be able to maintain complete visibility over the MB2 Dental's hardware/software IT infrastructure and the devices they use to ensure that they are functioning as designed.

Responsibilities

• Build a robust ITAM team and assist employees in troubleshooting their assets.
• Collaborate with IT management to develop hardware/software standards.
• Hardware/software procurement
• Hardware lifecycle management
• License and contract agreement management and negotiations
• IT vendor management
• Assess vendor performance.
• Maintaining sufficient inventory
• Shipping and receiving accessories and equipment to appropriate departments, offices, and end users
• Ensuring vendor compliance with company standards
• Managing vendor billing and disbursements
• Build, maintain, and regularly update the MB2 Dental's hardware and software inventory.
• Evaluate MB2 Dental's asset requirements and coordinate their acquisition.
• Create and implement policies for the acquisition, maintenance, and disposal of assets throughout the organization.
• Keep track of assets throughout their lifecycle and ensure that they're compliant with current organizational policies.

Requirements

• Budget/resource management
• Strong verbal and written communication with the ability to explain technical concepts to audiences with a wide range of technical skills
• Solid understanding of project management principles, processes, and techniques
• Skilled in performing a variety of duties, often changing from one task to another of a different nature.
• Positive, productive, and flexible customer service
• Ability to adapt to a rapidly changing technical environment.
• Ability to work independently as well as in a team environment.
• Ability to lift 75 lbs.

Nice-to-haves

• ITAM certified.
• 2+ years of experience doing asset management.
• Specifically, hardware/software procurement, contract negotiation and agreement, IT vendor management and compliance, purchasing, and inventory management.
• Understanding of ITIL practices.
• Experience with hardware lifecycle management.