Cemex - Houston, TX
posted 4 months ago
CEMEX is seeking a dedicated professional to manage the relationship between business leaders and the Process & IT department, focusing on human resources and payroll topics. This role serves as the primary point of contact for business leaders, partnering with them to strategize and evolve systems that enhance operational efficiency. The successful candidate will oversee functional and technical consulting teams that support the USA SAP HCM system, the UKG Pro Workforce Management timekeeping system, and Success Factors, while also managing interactions with other internal and external systems. The position requires a proactive approach to prioritizing tasks based on feedback from Human Resources and Payroll management, ensuring that projects align with business needs. In this role, you will work closely with business leaders to identify, scope, estimate, and lead project teams aimed at enhancing our systems and processes. You will act as the key contact for other internal teams, providing guidance in resolving issues and addressing HR-related topics that span multiple landscapes. The ability and openness to learn and lead projects outside of HR-related topics is essential, as the role may require engagement in various initiatives beyond the immediate scope of human resources. Your responsibilities will include managing relationships with business leaders regarding HR-related applications, overseeing the US support of these applications, and ensuring the implementation of new modules and the resolution of interface and process issues. You will lead the preparation of requirements, specifications, estimates, and system designs to ensure quality project delivery. Additionally, you will be responsible for escalating issues related to system configuration and failures, ensuring timely resolutions, and clarifying processes for end users and stakeholders. Participation in workshops to design solutions and representing Processes & IT in discussions with third-party vendors will also be key aspects of your role. You will collaborate with counterparts in other regions to support global initiatives and participate in daily production meetings to address incidents and issues affecting our customers.