University of California - San Francisco, CA
posted about 2 months ago
Full-time - Mid Level
San Francisco, CA
Educational Services
About the position
The Business Systems Analyst at UCSF plays a crucial role in providing functional support and expertise for Research Administration Systems (RAS) and related integrations. This position serves as a bridge between end-users and technical development resources, requiring advanced knowledge of system support, including requirements analysis, data documentation, and the software development life cycle. The analyst is responsible for problem-solving, ensuring system integrity, and creating solutions that enhance business applications.
Responsibilities
- Provide daily end user support and triage complex system problems using incident management procedures.
- Conduct extensive data analysis and system integrity reviews.
- Gather and document operational requirements from end users and key business stakeholders.
- Translate requirements into functional specifications for development resources.
- Execute activities within established Software Development Life Cycle procedures.
- Create training materials for system support and change management.
- Collaborate and lead cross-functional teams to solve complex business or systems issues.
- Ensure successful implementation of software maintenance and new functionalities.
Requirements
- Advanced knowledge of functional and technical aspects of system support.
- Experience with requirements analysis, data documentation, and system design.
- Strong problem-solving skills and application of design principles.
- Exceptional documentation and communication skills, both written and oral.
Nice-to-haves
- Experience with PeopleSoft modules for Grants, Contracts, Projects, Billing, Accounts Receivable, Accounts Payable, and General Ledger.
- Familiarity with research administration processes and systems.
Benefits
- Comprehensive health insurance coverage.
- Retirement savings plan options.
- Paid holidays and vacation time.
- Tuition reimbursement for further education.
