Ucsf Medical Center - San Francisco, CA
posted 2 months ago
The Business Systems Analyst provides essential functional support and expertise for Research Administration Systems (RAS) and related integrations or connected business processes in partnership with operational units (including Accounting, Research and Academic Departments) and technical units within UCSF IT. This role serves as a critical bridge between end-users and technical development resources, requiring advanced knowledge of both functional and technical aspects of system support, including requirements analysis, data management, and documentation. The analyst's responsibilities extend through the design, programming, testing, and implementation phases of system support. Problem-solving skills and the application of design principles and data structures, combined with advanced technical knowledge, are essential for creating solutions that improve and extend business applications. The position involves daily end-user support and triage of highly complex system problems using incident management procedures and ticketing systems. The analyst will conduct extensive data analysis and system integrity reviews, gather and document operational requirements from end users and key business stakeholders, and translate these requirements into functional specifications that can be coordinated with development resources. These activities must be executed within established Software Development Life Cycle (SDLC) procedures, covering system design/documentation, knowledge management, fixes, enhancements, and upgrades, as well as performing related activities for new implementations and functionality. Support and expertise cover a wide array of applications and services, primarily focusing on PeopleSoft modules for Grants, Contracts, Projects, Billing, Accounts Receivable, Accounts Payable, and General Ledger, along with related applications and integrations that support research and functionalities applied to other areas, such as Student AR and Sundry Billing. The incumbent is responsible for creating training materials for system support and change management and will often lead cross-functional teams to solve highly complex business or systems issues. The Business Systems Analyst collaborates with the entire Enterprise Applications Team to ensure successful implementation of software maintenance, new implementations, and support of all financial and administrative systems under the direction of the Research Admin System Manager, leveraging advanced knowledge and working with stakeholders in a predominantly independent fashion. Responsibilities may be realigned as organizational needs change.