IT Business Systems Analyst I 60014198 EHRA (Flexible/Hybrid Opportunity)

$65,604 - $98,407/Yr

State of North Carolina

Full-time - Entry Level

Remote

Executive, Legislative, and Other General Government Support

About the position

The IT Business Systems Analyst I position at NCDIT is designed for individuals looking to advance their careers in a dynamic environment. This role involves supporting software development teams and division leaders by collecting and documenting business processes and operational requirements. The analyst will manage a database of software and IT assets, ensuring accurate information for decision-making, and will also assist with project reporting data for various departments.

Responsibilities

• Serve as the primary reporting analyst for the section and work with the development team to create system reports for the solutions.
• Collaborate with development teams and supported divisions to gather, document, and analyze business processes and operational requirements.
• Contribute to process improvements and cost-savings initiatives through data-driven insights.
• Maintain a comprehensive database of software and IT assets with associated costs.
• Provide detailed reports and metrics to support informed decision making.
• Assist the CIO with operational needs, including reporting and data analysis.

Requirements

• Experience in mapping business processes and development requirements.
• Experience working effectively with both technical and non-technical stakeholders.
• Experience with maintaining database information, creating reports, and/or performing data analysis.
• Proficient with database and reporting tools and/or data analysis techniques.

Nice-to-haves

• Experience with Microsoft 365 Platform including Microsoft Word, Excel, SharePoint, PowerBI, Project.
• Experience creating SQL queries.
• Experience creating advanced Excel formulas.

Benefits

• Health insurance options
• Standard and supplemental retirement plans
• Paid vacation
• Paid sick leave
• Paid community service leave
• Paid parental leave
• 401K, 457, and 403(b) plans
• Longevity pay lump sum payout yearly based on length of service
• Twelve holidays per year
• Fourteen vacation days per year which increase with length of service
• Twelve sick days per year which are cumulative indefinitely