Southern Talent Specialists - Birmingham, AL

posted 4 months ago

Full-time - Mid Level
Birmingham, AL
Administrative and Support Services

About the position

The IT Business Systems Analyst plays a crucial role in coordinating business and technical systems and processes, particularly in the context of Wealth Management. This position is responsible for the design, application installation, configuration, integration, development, testing, modification, troubleshooting, and maintenance of applications. The analyst will work independently with minimal supervision, exercising significant decision-making authority. A key aspect of this role involves facilitating Agile ceremonies, ensuring that the team adheres to Agile principles and practices. In this position, the analyst will support and deliver core computer information systems utilized by Wealth Management. This includes direct collaboration with internal clients and product owners to comprehend their specific business needs and translate these into technical requirements. The analyst will also prepare recommendations that weigh the costs against the benefits of implementing new systems and processes. Analyzing current business processes and suggesting improvements based on industry trends and professional insights is essential. The ability to decompose work into features and stories within an Agile framework is critical. The analyst will document detailed descriptions of functions, workflows, records, files, flow charts, and other necessary information to support project or application initiatives. Providing technical support for end-user departments and acting as a vendor interface for assigned applications are also key responsibilities. The analyst will support change control processes and procedures for applications, coordinate modifications to application systems and workflows to enhance production, and expand application features for new purposes. Maintaining accurate department documentation, project or issue logs, and delivering clear, concise correspondence is expected. The analyst will collaborate with external vendors and technical support teams for the installation, maintenance, and support of software applications as assigned. Self-management and involving appropriate stakeholders in decision-making processes are essential. The analyst will be part of an Agile team, delivering products and services to the Wealth Management Business, and should possess extensive knowledge of Scrum and other Agile methodologies, with a willingness to take on aspects of the Agile Product Owner and Scrum Master roles as needed.

Responsibilities

  • Support and deliver core computer information systems used by Wealth Management.
  • Work directly with internal clients and product owners to understand business needs and translate them into technical requirements.
  • Prepare recommendations regarding cost versus benefit for implementing new systems and processes.
  • Analyze current business processes and recommend improvements based on industry trends.
  • Break down work into features and stories in an Agile environment.
  • Document detailed descriptions of functions, workflows, records, files, and flow charts necessary for project initiatives.
  • Provide technical support for end-user departments and act as vendor interface for assigned applications.
  • Support change control processes and procedures for applications.
  • Coordinate modifications to application systems and workflows to improve production or expand application features.
  • Maintain department documentation, project or issue logs, and deliver clear correspondence.
  • Collaborate with external vendors and technical support teams for software applications installation and maintenance.
  • Self-manage and involve appropriate stakeholders in decision-making processes.
  • Act as part of an Agile team to deliver products and services to the Wealth Management Business.
  • Facilitate Agile ceremonies and possess knowledge of Scrum and Agile methodologies.

Requirements

  • Experience with Jira and Microsoft SQL Server.
  • Proficiency in Microsoft Office and Microsoft Visio or similar technology.
  • Strong troubleshooting skills in software applications.
  • Mid-level experience in business systems analysis and Agile methodologies.
  • Ability to document detailed technical requirements and workflows.
  • Strong computer skills and familiarity with Agile practices.

Nice-to-haves

  • Familiarity with the role of Agile Product Owner and Scrum Master.
  • Experience in the Wealth Management sector.
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