Meridian Bioscience - Remote, OH
posted 1 day ago
About the position
Meridian Bioscience is a fully integrated life science company that develops, manufactures, markets and distributes a broad range of innovative diagnostic products. We are dedicated to developing and delivering better solutions that give answers with speed, accuracy and simplicity that are redefining the possibilities of life from discovery to diagnosis. We are looking for talented and passionate individuals that help drive our vision. Our innovative culture will allow interested candidates to discover and create, through collaboration, cutting edge solutions to tough problems. The position involves participating in the analysis, development and implementation of software programs and systems on the IBM Midrange computer, with a focus on the Infor XA ERP (MAPICS) System and Modules in a manufacturing environment.
Responsibilities
- Provides support to the daily operations of the IT Department, specifically the Global Business Systems (ERP) team.
- Participates in system backups and prepares tapes for off-site storage when required.
- Analyzes root cause, responds and resolves system messages.
- Resolves daily user requests for support.
- Works with system owners/users to develop System Requirements.
- Codes, tests and debugs new or existing programs according to defined requirements.
- Develops and executes formal testing protocols of business processes.
- Creates documentation in accordance with current Standard Operating Procedures (SOPs) and policies.
- Installs vendor supplied software and updates per vendor instructions and SOPs.
- Communicates with users and team members in both written and oral form.
- Provides 'on call' support for the IBM Midrange computer system and applications as needed.
- Executes projects to successful on-time completion with assistance/oversight from IT management.
- Performs other duties as assigned.
Requirements
- Bachelor's Degree preferred or Associates Degree with commensurate experience.
- Minimum of five years' experience in an IT and/or Enterprise Resource Planning support role.
- Two or more years' experience in programming on a PC, Client Server or AS/400 environment preferred.
- Computer proficiency (MS Word and Excel).
- Understanding of iSeries OS and DB2.
- Familiarity with RPGLE and CLLE programming language; other languages are a plus.
- Working knowledge of SQL and XML.
- Working knowledge of COBOL and IBM.
- Working knowledge of INFOR XA (MAPICS) or experience in other INFOR ERP Systems (LN, LX or System21) strongly preferred.
- Ability to read, understand and follow all company Standard Operating Procedures (SOPs) and guidelines.
- Experience in troubleshooting and resolving problems in a timely manner.
Nice-to-haves
- Detail-oriented with the ability to work independently as well as collaboratively in a cross-functional team.
- Self-starter, able to prioritize and handle multiple tasks and meet strict deadlines.
- Ability to train others in the use of technology.
- Ability to provide technical support on non-standard shifts and weekends.
Benefits
- EEO/AA employer Minority/Female/Disability/Veteran.
- Drug-free workplace with pre-employment substance abuse testing.
