IT Change Manager-Cloud

Intone Networks - Holyoke, MA

Full-time - Mid Level

Holyoke, MA

Professional, Scientific, and Technical Services

About the position

The IT Change Manager-Cloud is responsible for overseeing and managing changes within the cloud infrastructure of the organization. This role ensures that all changes are implemented smoothly and efficiently, minimizing disruption to services while maximizing the benefits of cloud technology. The Change Manager will work closely with various teams to assess, plan, and execute changes, ensuring compliance with established processes and standards.

Responsibilities

• Manage and oversee the change management process for cloud services.
• Coordinate with IT teams to assess the impact of proposed changes.
• Develop and maintain change management policies and procedures.
• Ensure all changes are documented and communicated effectively to stakeholders.
• Monitor and report on the status of changes and their outcomes.

Requirements

• Proven experience in change management within IT, specifically in cloud environments.
• Strong understanding of cloud technologies and services.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with cross-functional teams.
• Experience with change management tools and methodologies.

Nice-to-haves

• Certification in change management (e.g., ITIL).
• Experience with project management methodologies.
• Familiarity with cloud service providers and platforms.

Benefits

• Competitive salary
• Health insurance
• 401k plan with matching contributions
• Paid time off
• Professional development opportunities