IT Customer Service Technician
Randstad•Pittsburgh, PA
466d•$35,360 - $41,600
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About The Position
The IT Customer Service Technician will be a vital part of the university's newly established tech hub, providing first-level technical support to clients through various communication channels. This role emphasizes exceptional customer service and technical proficiency, with a focus on resolving issues on the first contact. The technician will spend a significant portion of their time on service desk responsibilities, including password resets and account administration, while also contributing to store operations.
