Defense Information Systems Agency - Oklahoma City, OK
posted 4 days ago
The IT Cybersecurity Specialist position is a critical role within the Defense Information Systems Agency (DISA) that supports the mission of the US Cyber Command. This position involves providing expert advice and assistance to customers, troubleshooting complex IT issues, and ensuring that customer service requirements are met. The specialist will develop and manage customer performance requirements, analyze operational problems, and maintain a comprehensive database of technical resolutions. This role requires a strong understanding of customer support concepts and the ability to communicate technical information effectively.