IT DATABASE ADMINISTRATOR

National World War Ii Museum - New Orleans, LA

Full-time - Mid Level

New Orleans, LA

Museums, Historical Sites, and Similar Institutions

About the position

The National WWII Museum is seeking an IT Database Administrator (DBA) responsible for the performance, integrity, and security of the museum's databases and storage. This role involves planning and developing the database infrastructure, troubleshooting issues, and leading data hygiene and strategy. The DBA will ensure compliance with data-related policies and collaborate with various stakeholders to implement solutions that meet evolving IT needs.

Responsibilities

• Ensure the efficient and secure operation of all database systems.
• Manage database access, develop, and maintain complex databases, and optimize database performance.
• Work with the IT team to identify and implement strategic improvements to database systems and operations.
• Collaborate with stakeholders to understand their data needs and deliver high-quality solutions.
• Provide expert guidance on database management and collaborate on cross-functional projects.
• Collaborate with departments across the museum to understand their reporting and analytics needs.
• Investigate and resolve software and hardware problems for computer users.
• Assist staff with issues about the Museum's enterprise software and computing platforms.
• Provide software installation on user machines and train new hires on the proper use of new hardware and network services.
• Deploy patches, updates, and upgrades to databases and systems as necessary.
• Manage SQL Server administration and security, including access management and capacity monitoring.
• Oversee Microsoft 365, AWS, and other virtual data management and storage platforms.

Requirements

• Degree in a computer science-related field and 3-4 years of relevant experience as a DBA or relevant certifications with 4-8 years of experience.
• Proven experience in database administration with a strong understanding of database structures, theories, principles, and practices.
• Strong analytical and organizational skills, with the ability to manage multiple tasks and projects simultaneously.
• Excellent communication skills, capable of explaining complex database concepts to nontechnical stakeholders.
• Knowledge of database administration policies and procedures with the ability to maintain and secure databases according to recovery time and retention policies.
• Strong knowledge of scripting (Command line, PowerShell, R, Python, etc.) for automation and system monitoring.
• Knowledge of MS SQL, VPN, Active Directory, Windows Server Administration, and other applicable technologies.
• Ability to research problems quickly and resolve issues with strong customer service and problem-solving skills.

Nice-to-haves

• Experience with AWS and Microsoft 365 management.
• Familiarity with GDPR, CCPA, PII, and PCI compliance standards.

Benefits

• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Free parking
• Medical insurance - 2 plan options; Museum pays 75% of premium
• Life insurance and AD&D - $15,000 policy employer paid; additional life and AD&D available
• Long term disability insurance
• Paid vacation and sick leave
• 10 paid holidays per year
• Tuition assistance and professional development