IT DATABASE AND MIDDLEWARE MANAGER

$120,001 - $120,001/Yr

SAIC - Washington, DC

Full-time

Washington, DC

10,001+ employees

Professional, Scientific, and Technical Services

About the position

The IT Database and Middleware Manager plays a crucial role in ensuring the seamless operation, security, and efficiency of the organization's database, storage, and backup IT infrastructure. This position is integral to maintaining a robust IT environment, focusing on Tier II system support and collaborating closely with various teams to manage complex challenges. The manager will oversee infrastructure supporting applications and systems within a multi-faceted network infrastructure, ensuring optimal performance and security.

Responsibilities

• Provide infrastructure support for business applications and teams.
• Manage and maintain on-premises storage platform hardware and software.
• Manage on-premises and cloud backups and backup infrastructure.
• Provide support for infrastructure projects as needed.
• Manage and maintain Oracle and SQL databases on-premises and in Azure and Oracle cloud.
• Manage and maintain middle-tier environment working with application teams.
• Manage vulnerability remediation for databases, storage and backup environments.
• Produce monthly and quarterly reports and deliverables of team performance across multiple KPIs.

Requirements

• Undergraduate degree with twelve years of experience or graduate degree with ten years of experience in IT Infrastructure systems and Application.
• One or more current industry recognized certifications (Advanced Microsoft and RedHat, Security+).
• Demonstrated ability to manage skilled, highly productive teams.
• Experience coaching, mentoring, and developing talent.
• Managing by metrics, producing and presenting team progress against delivery requirements.
• Ability to organize, prioritize, and manage team workloads working towards overall goals and commitments.
• Proficiency in administering and supporting SQL and Oracle databases.
• Experience in administering and supporting Oracle Cloud services.
• Expertise in implementing and managing backup solutions and knowledge of Storage Area Network (SAN) infrastructure.
• Experience in implementing and managing secure file transfer solutions for sensitive data and overseeing the middle-tier of the organization's IT architecture.
• Strong communication skills, collaboration abilities, and excellent troubleshooting and problem-solving skills.
• Ability to work effectively independently as well as within a team environment.
• Fluency in both spoken and written English, including the ability to work with highly technical and specialized content.
• Ability to work in a fast-paced environment while maintaining outstanding customer service skills.
• Must be flexible with work schedule during surge periods of support.
• Ability to document processes as needed.
• Proficiency in explaining complex policies and protocols in simple terms.
• Stays updated on IT trends and security standards.
• Demonstrates excellent analytical thinking and problem-solving skills.