IT Desktop Support Specialist

$58,240 - $62,400/Yr

Entech Consulting Corporation - Malvern, PA

Full-time - Mid Level

Malvern, PA

Professional, Scientific, and Technical Services

About the position

The IT Desktop Support Specialist at Entech Consulting LLC is responsible for providing Tier 1 IT desktop support to clients, ensuring optimal technology practices are maintained. This role involves troubleshooting hardware and software issues, as well as supporting Microsoft 365 Office suite applications. The position is integral to helping clients navigate the digital landscape and achieve their technology goals through effective problem-solving and collaboration with a team of experienced professionals.

Responsibilities

• Provide Tier 1 IT desktop support to clients.
• Troubleshoot hardware and software issues.
• Support Microsoft 365 Office suite applications.

Requirements

• 3 years of experience in LAN administration.
• 2 years of experience in desktop support.
• Experience with software and hardware troubleshooting.

Nice-to-haves

• Experience with Microsoft 365 Office suite.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• 20 days of Paid Time Off (PTO)