IT Desktop Support Technician

Percsoft Consulting - Hartland, WI

Full-time - Entry Level

Hartland, WI

Merchant Wholesalers, Durable Goods

About the position

The IT Desktop Support Technician role involves providing technical support and installation services for dental offices in the Midwest. The position requires a fast learner with strong communication skills to work collaboratively with a team to resolve technology issues efficiently.

Responsibilities

• Provide technical support for desktop and networking issues.
• Install and configure IT systems for dental offices.
• Troubleshoot and resolve customer technology issues promptly.
• Collaborate with team members to enhance service delivery.

Requirements

• Knowledge of desktop and networking technologies, particularly Windows-based systems.
• Strong customer service skills.
• Excellent communication abilities.
• Ability to work effectively in a team environment.