IT Disaster Recovery Manager (Remote)

About the position

CrowdStrike is seeking an experienced IT Disaster Recovery Manager to develop, implement, and maintain disaster recovery plans for its IT infrastructure. This role is crucial for ensuring operational resilience in the face of disasters or disruptions. The IT DR Manager will work closely with the IT Governance and IT Resilience teams, reporting to the Sr. Director of IT Governance and IT Resilience, while also supporting enterprise-wide continuity and crisis management activities.

Responsibilities

• Implement and manage the enterprise-wide DR strategy for IT systems in collaboration with business continuity teams
• Develop and maintain disaster recovery plans and technical recovery procedures to minimize the impact of IT disruptions on business operations
• Collaborate with cross-functional teams to integrate IT DR considerations into incident response plans
• Design and implement robust backup and recovery solutions for critical data, systems, and applications
• Lead and coordinate disaster recovery exercises, tests, and simulations to validate the effectiveness of recovery plans and procedures
• Establish and enforce backup and recovery standards to ensure data integrity and availability in the event of a disaster
• Manage the IT assets system of record, ensuring accurate documentation of all IT assets and their criticality tiering
• Establish and maintain relationships with external vendors, service providers, and partners to support disaster recovery efforts
• Provide training and awareness programs to educate IT staff on disaster recovery best practices and procedures
• Monitor and report on the status of disaster recovery activities, including recovery time objectives (RTOs) and recovery point objectives (RPOs), to senior management
• Respond promptly to disaster events, coordinate recovery efforts, and communicate with stakeholders to ensure timely resolution and minimal business disruption

Requirements

• Bachelor's degree in a technical field plus 8-11 years of direct experience in information technology disaster recovery
• Program management experience
• Technical understanding of technology recovery and knowledge of Cloud solutions
• Ability to organize and prioritize technology investments for resilience and redundancy while aligning IT DR capabilities with business requirements
• Certification and training in ITIL and IT Service Continuity Management (ITSCM)
• Certification in one or more business continuity, risk, or resilience disciplines (e.g., CBCP, MBCI, BCCE, CISSP)
• Proven ability to work independently with efficiency, flexibility, and speed
• Excellent problem solving, critical thinking, and analytical skills with the ability to communicate concepts to technical as well as non-technical audiences
• Effective written and oral communication skills, including experience developing and delivering briefings to top management
• Strong organizational, multi-tasking, and project management skills
• Ability to work nights and weekends during crisis events

Nice-to-haves

• Experience with supporting crisis management events (public or private sector)
• Familiarity with the Homeland Security Exercise Evaluation Program (HSEEP)
• Technology sector experience, particularly Cloud native
• Experience with data analytics tools (e.g., Tableau) and Business Continuity software
• Knowledge and experience of ISO27001 certification maintenance and/or implementation, and application of or detailed knowledge of ISO22301

Benefits

• Remote-first culture
• Market leader in compensation and equity awards
• Competitive vacation and flexible working arrangements
• Comprehensive and inclusive health benefits
• Physical and mental wellness programs
• Paid parental leave, including adoption
• A variety of professional development and mentorship opportunities
• Offices with stocked kitchens when you need to fuel innovation and collaboration