IT Disaster Recovery Sr. Manager

About the position

The IT Disaster Recovery Senior Manager is responsible for developing, implementing, and managing the disaster recovery plans and procedures to ensure the company can recover and continue operations in the event of a disaster. This role involves managing disaster recovery planning, testing, and incident response efforts while ensuring alignment with business continuity (BC) strategies. The Senior Manager collaborates with IT, business units, and external stakeholders to mitigate risks and ensure regulatory requirements and industry standards compliance.

Responsibilities

• Oversee resources through hiring, training, development, performance management, and annual reviews.
• Communicate performance goals and expectations and provide feedback to ensure alignment.
• Communicate with internal stakeholders, senior management, and vendors.
• Prepare and present status reports and proposals.
• Hire and oversee the management and performance of vendors and third-party service providers.
• Establish departmental and project budgets, manage expenses, and create accurate forecasts.
• Plan, lead, and manage strategic projects and initiatives with cross-functional teams.
• Ensure systems comply with security policies and regulatory requirements.
• Develop and maintain comprehensive disaster recovery plans and procedures.
• Lead the disaster recovery testing and validation processes.
• Conduct risk assessments and business impact analyses to identify critical business functions.
• Manage and coordinate the response to actual disaster events.

Requirements

• Bachelor's Degree in Information Technology, Computer Science, or related field or equivalent work experience required.
• Master's Degree preferred.
• 8+ years' experience in leading the development, testing, and maintenance of disaster recovery and business continuity plans for a large enterprise.
• 8+ years' experience with DR/BC frameworks, methodologies, and technologies.
• 8+ years' experience with cloud-based disaster recovery solutions and hybrid environments.
• 8+ years' experience developing strong vendor relationships, authoring SOW's, and managing accountability.
• 8+ years' experience creating, documenting, and executing technology strategies that align with business goals & objectives.
• 8+ years' experience providing oversight for technology operations.
• 8+ years' experience successfully leading cross-functional teams to successful delivery.
• 8+ years' experience directly managing staff and providing oversight to a team of technology professionals.
• 8+ years' experience planning and delivering large-scale initiatives.
• 5+ years' experience administering budgets and monitoring expenses.
• 1+ years in the cruise and/or travel industry preferred.

Nice-to-haves

• Strong understanding of IT infrastructure, systems, and applications.
• Excellent knowledge of risk management and business impact analysis.
• Knowledge of cybersecurity incident response and its integration with disaster recovery.
• Familiarity with regulatory compliance standards (e.g., GDPR, HIPAA, SOX).
• Proficiency in MS Office.
• Information Technology Infrastructure Library (ITIL) preferred.
• Certified Project Management Professional (PMP)-PMI preferred.
• Certified Business Continuity Professional (CBCP) preferred.
• Certified Disaster Recovery Engineer (CDRE) preferred.
• Certified Business Resilience Manager (CBRM) preferred.
• Business Continuity Management Certified Planner (BCMCP) preferred.

Benefits

• Cost-effective medical, dental and vision plans.
• Employee Assistance Program and other mental health resources.
• 401(k) plan that includes a company match.
• Employee Stock Purchase plan.
• Paid Time Off including 8 company-wide holidays and additional floating holidays.
• Vacation Time starting with 14 days/year for full-time employees at the manager level.
• 80 hours of sick time each year for full-time employees.
• Complementary stand-by cruises and employee discounts on confirmed cruises.
• Personal and professional learning and development resources including tuition reimbursement.
• On-site preschool program and wellness center at our Miami campus.