Arizona Public Service - Flagstaff, AZ

posted 3 months ago

Full-time - Mid Level
Flagstaff, AZ
Utilities

About the position

As an IT Communications Network Technician at APS, you will play a crucial role in ensuring the reliability and performance of our telecommunications and physical security systems. This position involves the installation, maintenance, and emergency repair of organization-owned facilities and equipment, ensuring they operate at peak efficiency. You will be responsible for installing and maintaining a variety of telecommunications and physical security systems, ensuring they meet our high standards for performance and reliability. In addition, you will respond promptly to emergency repair situations, minimizing downtime and maintaining the integrity of our systems. Regular testing and inspection of all facilities and equipment will be part of your routine to identify potential issues before they impact operations. You will also ensure that all systems and equipment are functioning optimally, adhering to established protocols and safety standards. Your technical expertise will be essential as you utilize your in-depth knowledge of telecommunications and physical security systems to troubleshoot and resolve issues effectively. Collaboration with other IT professionals and departments will be key to supporting the overall network infrastructure and security needs. The ideal candidate will have proven experience in the installation, maintenance, and repair of telecommunications and physical security systems, along with strong technical skills and excellent troubleshooting abilities. Attention to detail is critical, as you will be responsible for testing, inspecting, and ensuring all systems are functioning correctly and safely. We are looking for a team player who can collaborate effectively with colleagues and support the broader IT infrastructure.

Responsibilities

  • Install and maintain a variety of telecommunications and physical security systems, ensuring they meet high standards for performance and reliability.
  • Respond promptly to emergency repair situations, minimizing downtime and maintaining the integrity of systems.
  • Regularly test and inspect all facilities and equipment to identify potential issues before they impact operations.
  • Ensure all systems and equipment are functioning optimally, adhering to established protocols and safety standards.
  • Utilize in-depth knowledge of telecommunications and physical security systems to troubleshoot and resolve issues effectively.
  • Work closely with other IT professionals and departments to support the overall network infrastructure and security needs.

Requirements

  • Associate degree in electronic technology and two (2) years related experience, or equivalent combination of education and experience for Technician II.
  • Associate degree in electronic technology and seven (7) years related experience, or equivalent combination of education and experience for Technician III.
  • Proven experience in the installation, maintenance, and repair of telecommunications and physical security systems.
  • Strong technical skills with a deep understanding of relevant systems and equipment.
  • Excellent troubleshooting skills and the ability to perform under pressure during emergency repairs.
  • Meticulous in testing, inspecting, and ensuring all systems are functioning correctly and safely.
  • Ability to collaborate effectively with colleagues and support the broader IT infrastructure.

Nice-to-haves

  • Knowledge of service offerings and customer service principles.
  • Familiarity with various computer software applications, PCs, operating systems, and other computer-related technologies.
  • Ability to install chains and operate a variety of snow equipment such as snowcats, snowmobiles, and snowshoes depending upon area of assignment.
  • Previous work experience requiring mechanical aptitude and the safe usage of common hand tools.
  • Familiarity in Drafting or Computer Aided Drafting (CAD).
  • Experience supervising tower work crews to ensure safe work practices and quality installations.
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