Cook Technology Corp - Miami, FL
posted 3 months ago
Cook Technology Corp, a leading IT service provider in Florida, is seeking an experienced IT Solutions Specialist to join our team. This role is designed for individuals who thrive on technical challenges, enjoy problem-solving, and want to contribute to enterprise-level projects. As an IT Solutions Specialist, you'll be at the forefront of our client interactions, providing technical expertise and ensuring seamless operations. Your ability to troubleshoot, communicate effectively, and adapt to evolving technologies will be critical in this position. In this role, you will work on diverse projects, ranging from network upgrades to server maintenance. You will collaborate with skilled technicians and contribute to our impressive 98% client satisfaction ratings. The position offers opportunities for professional growth, including promotions and market ownership based on performance. You will gain hands-on experience across the tech spectrum, including printers, security systems, and more, which will enhance your technical exposure and skill set. Your responsibilities will include troubleshooting hardware, software, and network issues with precision, maintaining accurate records of work orders and project details, and clearly conveying technical information to clients and team members. Staying informed about enterprise-level technology trends and adapting to new tools will also be essential to your success in this role.