IT Field Technician
Form 10 Group•Nashville, TN
467d
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About The Position
The IT Field Service Technician at Form 10 Group is responsible for providing on-site technical support to state government offices throughout Tennessee. This role involves diagnosing, repairing, and maintaining various IT equipment, ensuring that clients' systems operate efficiently. The technician will respond to service tickets, troubleshoot issues, and deliver exceptional customer service while adhering to established service level agreements (SLAs).
