Motion Recruitment - Scottsdale, AZ
posted 3 months ago
The IT Field Technician position is a critical role within one of the largest homebuilders in the US, based in Scottsdale, AZ. This position is primarily focused on providing on-site technical support at various community build sites. The technician will report daily to the divisional office before heading out to different locations to assist with the setup and maintenance of IT infrastructure. Responsibilities include installing cable modems, printers, and new workstations, as well as setting up StarLink satellite internet and Cradle Points for cellular internet connections. Additionally, the technician will troubleshoot local area networks (LAN) to ensure connectivity and functionality at these sites. Customer service is a key component of this role, as the technician will be interacting with non-technical staff and must deliver excellent service experiences. In addition to fieldwork, the technician will also provide support for standard service desk issues at the corporate office, which may involve troubleshooting software problems, internet connectivity issues, and managing Active Directory and Office 365 environments. The role is expected to be hands-on and requires a proactive approach to problem-solving in both field and office settings. This is a contract position with a duration of 6 to 12 months, offering a competitive hourly wage between $33 and $38. The technician will be expected to have a reliable vehicle to travel to various sites throughout the valley, ensuring timely and efficient service delivery.