IT Help Desk Analyst
Optimuss•Richmond, VA
459d•$45,760 - $52,000
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About The Position
The IT Help Desk Analyst at Optimuss Inc is responsible for providing Tier 1/2 end-user support across multiple client office locations. This role involves troubleshooting and resolving issues related to end-user computing hardware and software systems, ensuring operational efficiency while adhering to security standards. The analyst will advocate for users, maintain documentation, and manage hardware assets to support the day-to-day technology needs of the organization.
