IT Help Desk I
Charter Schools USA•Concord, NC
468d
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About The Position
As an IT Help Desk I, you will provide comprehensive technical support and guidance to users, ensuring the smooth operation of hardware and software systems. This role involves troubleshooting issues, setting up new machines, and maintaining system availability for critical business functions. You will also be responsible for providing customer support both onsite and remotely, while adhering to safety and legal standards.
