This job is closed
We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.
Team Services Group - Chesterfield, MO
posted 4 days ago
About the position
The IT Help Desk Support Specialist role at TEAM Management Services is not just a job; it's a chance to be at the heart of a growing, dynamic organization that values its people as much as its operational success. If you are looking for a role where you can lead, influence, and contribute to a company with a powerful mission, TEAM might just be your next home. In this role, you will champion the facility and IT success of TEAM Management Services' Center of Excellence (COE) operations, overseeing the IT onboarding of new hires, facility operations, and seamless IT support. You'll engage in close collaboration with COE leadership, reporting directly to TEAM Management Service's IT Manager.
Responsibilities
- Provide excellent and friendly end-user IT support for local and remote users.
- Utilize strong troubleshooting abilities to diagnose and resolve technical problems for workstations, laptops, printers, servers, Wi-Fi, VPN, multi-factor authentication, misc. software and other peripherals, such as smartphones.
- Collaborate with internal teams to document procedures and create knowledge center articles for efficient problem-solving.
- Assist with employee workstation setup, including computers, desks, monitors, and printers.
- Maintain inventory and track technology equipment through its lifecycle.
- Collaborate with the HR and IT team to facilitate the onboarding process.
- Monitor office supplies and ordering new stationery, furniture, appliances, and electronics as required.
- Coordinate property management and maintenance companies to keep the office clean and safe.
- Ensure all office equipment and appliances are in good working order.
- Oversee shipping, mail, and vendor management.
