IT Help Desk Technician
Ariva Group•Laredo, TX
465d
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About The Position
The IT Help Desk Technician at Ariva Group LLC is responsible for providing in-person and remote technical support to employees, ensuring the smooth operation of various IT equipment and systems. This role involves troubleshooting hardware and software issues, maintaining compliance with IT policies, and assisting with onboarding and offboarding processes. The technician will also provide training and guidance to end users, while maintaining accurate records of technical issues and solutions.
