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PHOENIX - Denver, CO
posted 4 days ago
Denver, CO
Credit Intermediation and Related Activities
About the position
The IT Help Desk Technician is responsible for providing friendly and efficient customer support, technical troubleshooting, ticket management/documentation, user training, system monitoring, and software installation/configuration assistance to our 150+ hybrid and remote users.
Responsibilities
- Provide friendly and efficient customer support
- Perform technical troubleshooting
- Manage ticket documentation
- Conduct user training
- Monitor systems
- Assist with software installation and configuration
