IT Help Desk Technician
United It Solutions•Scottsdale, AZ
466d•$31,200 - $47,840
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About The Position
The IT Help Desk Technician serves as the first point of contact for end users seeking technical assistance. This role involves troubleshooting issues remotely, determining solutions, guiding customers through problem-solving steps, and maintaining documentation of events and resolutions. The technician will also relay customer feedback to internal teams and suggest process improvements.
