IT Helpdesk Engineer
Crossbeam•Philadelphia, PA
374d•$55,000 - $80,000•Onsite
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About The Position
The IT Helpdesk Engineer at Crossbeam is responsible for providing exceptional customer service and technical support to employees, ensuring a seamless IT experience. This role involves troubleshooting hardware, software, and network issues, maintaining IT documentation, and managing helpdesk operations. The position is remote but requires the candidate to be located in the United States, specifically in the EST timezone, to support team members across different regions.
